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How to Deal With Album Display/Download Anomaly

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This guide explains how the DWARF II album works, troubleshooting common issues, and tips to resolve them.

1. Album Features

  • Bursts & Panoramas:

    • Displays the first image and the number of shots taken.
    • Note: Burst and panorama images can only be previewed, not downloaded.
  • Astro Photos:

    • Displays the target name, date, and time for astronomical photos.
  • Videos:

    • Includes content from Video Mode and Time Lapse.
  • Downloadable Content:

    • Photos, videos, time-lapse photography, and successfully stacked astronomical photos can be previewed and downloaded.
    • Burst and panoramic images can only be previewed.

2. Common Display Issues

Cracked Image Display

  • Causes:
    1. Astronomical photo stacking failed.
    2. Image file is too large to load properly.

Empty Picture Icon

  • Cause:
    • The image is still loading.

No Content in Album

Even if the SD card contains files, the album may appear empty. Try these steps:

  1. Insert SD Card Before Powering On:

    • The SD card is read during startup. Insert it before turning on DWARF II.
    • If inserted after startup, restart the device.
  2. Check App Permissions:

    • Go to your phone’s Settings > DWARFLAB and ensure the app has proper permissions.
  3. Disable WiFi Assistant (iPhone):

    • Go to Settings > Cellular > WLAN Assist and turn it off.
  4. Restore Network Settings (iPhone):

    • Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
  5. Clear App Cache:

    • Clear the cache in the DWARFLAB app and reboot DWARF II to reload the album.

3. Troubleshooting Download Issues

  • If you cannot download photos, check your phone’s gallery permissions:
    • DWARFLAB requires read and write permissions to save photos to your phone.
    • Note: The app only accesses folders it creates and does not retrieve private data.
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Last modified: 2025-02-28