DWARFLAB logo
DWARFLAB logo

All articles

How can I provide a video and further information to Dwarf support for troubleshooting a product issue?Updated 6 days ago

To troubleshoot an issue with your Dwarf II device, please adhere to the following instructions:

  1. Send the requested video evidence of the problem to our support team.
  2. Provide the Serial Number (SN) of your Dwarf II device if not already provided.
  3. Inform us of the time and circumstances when the issue occurred.

Our support team will review the information and provide further assistance based on your feedback.

Was this article helpful?
Yes
No